Who We Are · What We Do · Why It Matters

Keeping Healthcare Organisations Connected.
Clear Messages When
It Matters Most.

The Calling Tree Company exists to make sure your organisation stays connected, informed, and in control when every minute counts, protecting your people, your patients, and your reputation.

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<8s To reach the whole organisation

24/7 Always on, always ready

99.9% Uptime guaranteed

Your People, Patients & Reputation

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A Partner in Resilience

You don't just get software... you gain a team committed to making sure your organisation is prepared for whatever arises.

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Operational Within 24 Hours

Personal onboarding, no IT project, no long procurement. Most organisations are live and sending their first alert the same day.

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Built for Healthcare

Designed around the real scenarios healthcare organisations face, from major incidents and site closures to infection control alerts, safeguarding notifications, and everything in between.

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Secure by Design

End-to-end encryption, role-based access, and full audit trails that hold up to CQC inspection and internal governance reviews.

Trusted by healthcare organisations since 2012 ● From single-site providers to large NHS trusts ● Operational from day one

Business Continuity for Healthcare Organisations

Why we exist

Prepare for the Unexpected

Clear and immediate communication isn't just helpful in a crisis. For a healthcare organisation, it's critical. Your ability to respond quickly and demonstrate control is what protects your patients, your people, and your organisation's standing with regulators.

The Calling Tree Company exists to make sure your organisation stays connected, informed and calm when every minute counts. We understand what's at stake: your People, Patients and Reputation. Whether it's a major incident, a site closure, an infection control alert, or a safeguarding notification... we help you deliver the right message at the right time, so everyone knows exactly what to do.

No phone trees. No confusion. Just clear, reliable communication, evidenced and auditable.

Pre-approved messages

Time Saved. Stress Avoided.

No more scrambling for the right words in the middle of an incident. Build a library of pre-approved messages, written when heads are cool, and call them up instantly when they're not.

With one click, your organisation can alert all clinical and support staff to a major incident, coordinate the response to a cyber or system failure, or notify the right people about an infection control or safeguarding event. Communication is immediate, consistent, and documented, removing the stress of manual coordination and saving hours of management time.

Alerts go out simultaneously by SMS, voice call, and mobile app. You see exactly who has received, read, and responded, in real time.

Pre-approved messages for healthcare incidents

CQC compliance and audit trail for healthcare organisations

Audit. Evidence. Control.

Better Compliance. Fewer Risks.

Healthcare organisations operate under rigorous scrutiny. When something goes wrong, CQC inspectors, NHS England, and your board will want to know what you did and when. Meeting your obligations under CQC regulations and your own major incident frameworks means proving you have effective communication plans in place, not just written down, but demonstrably working.

With The Calling Tree, every message sent is logged, timestamped, and exportable. You have a complete audit trail of who was alerted, when, and how they responded, supporting your incident response and providing clear evidence of due diligence.

Whether it's a CQC inspection, a post-incident debrief, or a major incident drill report... you'll have everything you need, ready to produce.

Critical documents & plans

More Than Just Smart Messaging

Resilient healthcare organisations don't just communicate... they prepare. Store and share your major incident plans, emergency procedures, on-call rotas, and key reference documents securely through the app, so staff can access them wherever they are working, on-site or in the community.

From a ward to a community visit, your team always has the right information in their pocket, helping them act quickly and confidently, without needing to call anyone or search through old emails.

A mobile phone is probably the only thing you can guarantee your staff will have close at hand 24/7. We make that device your organisation's most powerful continuity tool.

Major incident and continuity documents for healthcare organisations

Why healthcare organisations trust The Calling Tree

Built for Healthcare. Proven Under Pressure.

Every organisation is different, but all share the same responsibility, to keep people safe, services running, and patients protected. That's why healthcare organisations rely on The Calling Tree Company. Our platform is simple to use, robust under pressure, and designed with the realities of regulated healthcare practice in mind.

From single-site independent providers to large NHS trusts, we've helped on-call managers, clinical leads, and operations teams prepare for the unexpected, communicate with confidence, and demonstrate compliance when it's needed most. With us, you don't just get software... you gain a partner in resilience.

Fast and Reliable, organisation-wide alerts in seconds, not hours. With pre-approved messages ready to send at a click, you're never caught searching for the right words in the middle of a major incident.

Flexible for Any Organisation, from single-site independent providers to large multi-site NHS trusts, the platform scales and configures to fit your structure and budget.

Proactive, Not Reactive, build your message library for every likely scenario: major incident declaration, infection control alert, site closure, safeguarding notification, adverse weather closure. Written when heads are clear, ready when they're not.

Built for Modern Healthcare, whether staff are on-site, community-based, or working from home, communication reaches everyone in real time across SMS, voice, and mobile app simultaneously.

Designed for Clinical and Operations Teams, on-call managers and clinical leads stay in control with real-time response tracking, audit-ready logs, and clear oversight in high-pressure situations.

Always On, Always Secure, cloud-based, 24/7 reliability with end-to-end encryption and role-based access ensures your organisation is protected whenever it matters most.

Your administration console

The Calling Tree Solution

Manage users, documents, broadcast messages, call trees, and maps from your private, branded admin console. Business continuity, in hand.

Our mobile app gives your staff the information they need in a crisis, on their phone, to hand, and always up to date.

Start Your Free Trial or Explore Our Pricing

Get full access to every feature with no restrictions. Our team will set up your private admin console, help you onboard your data and major incident documents, and provide round-the-clock support, so you can experience the difference first-hand.

Get My Free Demo See it running with your organisation's data today See Our Pricing Discover how affordable peace of mind can be

Keeping Healthcare Organisations Connected. Clear Messages When It Matters Most.