Healthcare & Social Care • Clinical, Nursing & Support Teams
Reach clinical, nursing and support staff in seconds
One click sends an alert to everyone with acknowledgements you can evidence. Use push by default, and fall back to SMS or voice for those not on the app — so you always reach your full team, on-site or in the community.
- Major incident declarations and site closures
- Lone worker and community staff safety check-ins
- Urgent infection control or safeguarding alerts to all staff
Set up in under an hour • No IT department needed
Easy to run. No training burden.
Create messages, pick groups (On-call Managers, Clinical Leads, Nursing Teams, Support Staff), and dispatch in a few clicks. Import contacts from your HR system or staff directory and manage access by role, ward or site.
- CSV and EMIS / SystmOne friendly roll-out
- Role-based access for wards, sites and community teams
- Full message and document access logs for CQC audit readiness
Resilience built in • Multi-channel delivery
Stay connected — even when your systems fail
Cloud-hosted and continuity-ready. If your email, PAS or network access goes down, alerts still reach staff and community teams via app, SMS or voice — and your business continuity documents remain accessible from any device.
- Operates during IT, email or telephony outages
- App, SMS and voice redundancy for on-site and lone workers
- Live acknowledgements, document access tracking and audit trail
Setup
Your branded console, built for you
We create your private admin console — branded and pre-configured for healthcare organisations before you even log in.
⏱ We handle this
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Setup
Assign your administrators
Decide who holds access — by role, ward or site — with full control over permissions from day one. Typically your on-call manager or business continuity lead.
⏱ Minutes
Setup
Upload your people and continuity documents
Import staff from Excel, CSV or HR exports. Upload your major incident plans, on-call rotas, emergency contacts and key procedures — all accessible from the app in a crisis.
⏱ Under an hour
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4
Live
You're up and running
Console live. People loaded. Documents published. Most healthcare organisations reach this point within 24 hours.
✓ You're live
Maturity
Test, drill, build confidence
Run a live major incident drill. Confirm delivery rates and document access. The best time to test your continuity plan is before you need it.
⏱ Ongoing
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Maturity
Build your message library
Pre-approve messages for every scenario — site closures, infection control alerts, major incidents, safeguarding notifications. Written when heads are clear — ready when they're not.
⏱ Ongoing
Live — you're operational
Maturity — resilience building
Clear, predictable pricing for healthcare organisations
We charge per user, so you only pay for the people you need to reach.
Each licence includes generous allowances for push, SMS and voice —
enough for major incident alerts, infection control notifications and lone worker check-ins without worrying about unexpected costs.
- Simple per-user pricing — no hidden extras
- Ample message allowances built in
- No "per alert" charges or surprise invoices
Frequently Asked Questions
What is required to get up and running?
We create your private administration console, seeded with sample data for healthcare organisations. You'll receive logins for the admin site and time-limited app registration codes. From there, you can upload your staff list, publish your major incident and continuity documents and roll out to a pilot group. Most organisations are ready to test in under an hour.
Where is our data stored?
Your data is hosted in a Tier 3+ carbon-neutral European data centre in Germany. With ISO 9001, 14001 and 27001 certifications, N+1 power, generators and UPS, we deliver enterprise-grade security and uptime — and UK GDPR compliant data handling as standard.
How much does it cost?
We charge per staff member, so you only pay for the people you need to reach. Each licence includes generous allowances for push, SMS and voice messaging. No hidden extras, no per-alert billing, and straightforward for finance teams and procurement to sign off.
See what it costs
What number do messages come from?
In most countries we can provide a dedicated number for SMS and voice. Staff can reply, and responses are logged in your console. If replies aren't needed, SMS can be sent from a branded text ID instead — useful for large clinical teams who shouldn't be responding directly.
What if we run out of messages?
Every licence includes a generous allowance sized for normal healthcare use — major incident alerts, infection control notifications, site closures and urgent operational updates. If you ever approach the limit, we'll notify you well in advance and you can top up at low cost. Most organisations never need to.
Can we include bank staff and agency workers?
Yes — licensing is per person, not per shift or employment type. This ensures everyone on shift can be reached in an emergency, including bank and agency staff, while keeping your budget simple to manage. You can deactivate access instantly when a worker's assignment ends.
What languages can we use?
SMS can be sent in any language supported by your keyboard. Voice messages are available in most languages, with male/female voices and regional English accents — useful for diverse clinical teams across different sites.
Is there a minimum contract?
We offer annual licences for predictability, which suits most NHS and independent healthcare procurement cycles. Multi-year discounts are available. Charitable healthcare organisations and hospices can request special pricing.
Fully branded administration console
Manage users, teams, major incident documents, on-call contacts, escalation call trees and alerts from one secure dashboard —
with live delivery, document access and acknowledgement tracking for every message sent.
You stay in control
Assign permissions by role, ward or site, restrict access to sensitive continuity documents,
and export a complete audit trail for CQC inspections, NHS England reporting or internal governance.
Schedule your free trial today
Fully functional, access ALL app features trial. Our support team create your private admin console, assist in on-boarding your test data and major incident documents, and are available 24x7 to assist — so you can feel the power of the platform first hand.
I want to try for myself!Create my private trial area today