Business Continuity · Incident Response · Regulatory Compliance

Stay in Control
When the Unexpected
Happens

Keep your firm running, your people safe, and your reputation intact — whatever arises. Instant, auditable communication that shows clients, partners, and regulators your firm is prepared, organised, and in control.

When something happens, you don't have time to rely on a single channel. Alerts go out across SMS, voice call, and mobile app simultaneously — tracked in real time, so you always know who's reached and who's responded.

Get A Demo Today → See pricing →
<8s To reach the whole firm
Real-Time Response tracking
99.9% Uptime guaranteed

Built for real legal incidents

🏢
Building Evacuation
Alert all staff instantly. Confirm who is safe and where — complete audit trail ready for your incident report.
🔒
Data or Cyber Incident
Coordinate your response team in seconds. Logged communications support your SRA notification obligations.
💻
IT or Systems Outage
Push guidance to every fee earner simultaneously. No confusion, no missed messages, no phone trees.
🌧️
Adverse Weather Closure
Firm-wide notification in moments. Pre-approved messages sent the instant the decision is made.
Law Firms & Legal Practices ● Practice Managers & Operations Leads ● Partners & Managing Partners ● Risk & Compliance Officers
Why law firms choose us

Your continuity plan is only as good as your communication.

When disruption strikes, your firm's ability to respond quickly and demonstrate control is what protects clients, people, and reputation.

⚖️

Regulatory Confidence

Every message sent is logged, timestamped, and reportable. Demonstrate to the SRA and clients that your business continuity isn't just a policy document — it's a working system.

🛡️

Duty of Care — Delivered

Whether a lone worker, a remote fee earner, or a full office evacuation — know exactly who is safe, who has responded, and who needs follow-up. In real time. Every time.

⏱️

Hours of Management Time Saved

Remove the stress of manual coordination. What used to take a practice manager an hour of phone calls happens automatically in seconds — with a full audit trail waiting for you.

Getting started

From sign-up to sending in a single day.

No IT project. No lengthy procurement. Most firms are operational within 24 hours — here's exactly how it works.

1
Setup

Your branded console is created for you

We build your private administration console, branded to your firm and configured to your structure. Ready before you even log in.

2
Setup

Assign your administrators

Grant admin access to the right people — by office, team, or role — with full control over who can send which alerts.

3
Setup

Upload and organise your people

Import contacts from any format — Excel, CSV, HR system exports. Categorise by office, practice group, or department.

4
Live

You're up and running

Console live, people loaded, admins in. You can send your first alert today. Most firms reach this point within 24 hours.

5
Maturity

Test, drill, and build confidence

Run a live fire drill. Confirm delivery rates. Familiarise your team with responding. The best time to test your plan is before you need it.

6
Maturity

Build your pre-approved message library

Create ready-to-send messages for every scenario — evacuation, IT outage, data incident, adverse weather. Written when heads are clear. Ready when they're not.

Setup — typically day one
Live — you're operational
Maturity — ongoing resilience

Ready to see it set up with your own firm's data?

Book a free demo today →
Audit. Evidence. Control.

Your incident response, on the record.

Law firms operate under scrutiny. When something goes wrong, regulators, insurers, and clients will want to know what you did and when. The Calling Tree gives you instant, auditable communication — a complete, timestamped record of every alert sent, every response received.

No more reconstructing a chain of events from memory. No more relying on a manually managed phone tree that nobody tested. A credible continuity plan, evidenced in writing.

SRA-ready incident records Every communication is logged and exportable — ready to support your obligations under the SRA Code of Conduct.
Multi-channel delivery — nothing missed SMS, voice call, and mobile app simultaneously. Critical messages get through even when networks are under pressure.
Real-time response tracking See exactly who has received, read, and responded. Immediate visibility — not a report you pull the next morning.
Instant leavers & joiners Remove someone from the console and their access stops immediately. Bulk HR uploads keep your roster current.
Your administration console

Fully branded. Completely yours.

Manage users, documents, call trees, and messaging from your private web portal. You are in control.

The Calling Tree administration console on MacBook
Built for your people

Simple enough for every fee earner. Powerful enough for every incident.

Personal Onboarding

We work with you.

From initial demo right through to firm-wide roll-out, we work alongside you to ensure you get the best possible result. Our personal on-boarding assistance gets you up and running in no time — without involving your IT department.

App Roll-out in Minutes

No IT project required.

Send fee earners a time-sensitive code. They download the app, enter the code, and they're connected. Available on iOS and Android, it's the one thing you can guarantee your staff will have close at hand 24/7.

Security & Access Control

Right information, right people.

You control who has access to what. Assign documents, contact lists, and alert permissions by practice group, office, or role. Restrict access to sensitive personal information as fits your firm's policy.

Ready to feel confident in your continuity plan?

See The Calling Tree set up with your own firm's data — free, no commitment, and most firms are live the same day.

Book a free demo today →
Copyright © All Rights Reserved by The Calling Tree Company Limited.
Registered in England 08075830 - 16 Fern Close, Camberley. GU16 9QU
-->